Question 1

What does Empower Translate do?

Accepted Answer

Empower Translate provides award-winning localization solutions exclusively for the insight industry. The team supports research professionals with language services for global insights, including survey localization, link checks, international research operations and compliance support.

Question 2

Does Empower Translate only provide translation?

Accepted Answer

No. Empower Translate offers more than translation. Its services include survey and screener translation, discussion guide localization, in-language link checks, in-field data cleansing, adverse event reporting, in-language coding, transcription, subtitling and support for research platforms.

Question 3

Who does Empower Translate work with?

Accepted Answer

Empower Translate works with research professionals, insight agencies and global insight businesses that need accurate, secure and actionable research localization across markets and methodologies.

Question 4

Can Empower Translate help with global survey localization?

Accepted Answer

Yes. Empower Translate localizes quantitative and qualitative research materials, including surveys, screeners, discussion guides, stimuli, reports, chatbots, survey platforms, open-ended responses, focus groups, IDIs and VoxPops.

Question 5

Does Empower Translate support research technology and integrations?

Accepted Answer

Yes. Empower Translate provides technology solutions for global research, including a self-serve localization Portal, standard operating procedures, tailored API development, platform integrations and AI-supported handling for in-language open-ended responses.

Question 6

Is Empower Translate ISO certified?

Accepted Answer

Yes. Empower Translate states that it is certified to ISO 9001 for quality, ISO 27001 for information security and ISO 17100 for translation. Its ISO 17100 certification supports ISO 20252-compliant translation procurement.

Question 7

How does Empower Translate protect research data?

Accepted Answer

Empower Translate uses regulated, audited and secure data management systems for global research translations. The company is ISO 27001 certified, ICO registered and certified under the UK Cyber Essentials scheme.

Question 8

Can Empower Translate support healthcare or MedPharma research localization?

Accepted Answer

Yes. Empower Translate is a Corporate Member of the British Healthcare Business Intelligence Association, and its team is trained in BHBIA Legal and Regulatory Guidelines and Adverse Event Reporting.

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